Do I need a referral?
An Osteopath is a primary health care practitioner therefore a referral is not necessary, though if you have one bring it with you so that the osteopath can communicate with the referring practitioner if required.
What should I wear?
You will be most comfortable if you wear loose or flexible clothing such as leggings, trackpants, shorts.
How long are appointments?
Initial appointments last for up to an hour; follow up appointments are 30 minutes
Do I need to bring X-rays or medical notes with me?
If you have any reports from other health care providers or x-rays/ CT scans, MRI’s, ultrasounds, or bone density studies it may be helpful if you bring them with you to the appointment.
How Qualified Are Osteopaths?
In Australia, all osteopaths complete a minimum of five years’ university training in anatomy, physiology, pathology, general medical diagnosis and osteopathic techniques. They are also trained to perform standard medical examinations of the musculoskeletal, cardiovascular, respiratory and nervous systems. They hold either a double Bachelors or Master qualifications.
Osteopaths are required, by law, to maintain ongoing professional development and education every year to stay in practice. In Australia, all osteopaths are required to be government registered practitioners.
Is Osteopathic treatment safe?
There’s no form of medical treatment which is guaranteed safe in every case. That said, however, Osteopathy has one of the best safety records of any medically-related profession. Osteopaths are trained to recognise any condition that might make Osteopathic treatment inadvisable, and will refer patients for appropriate medical attention in such cases.
Can I claim Osteopathy on Medicare?
Medicare does not cover Osteopathic treatment unless you are under a Chronic Disease Management plan (formerly known as Enhanced Primary Care EPC) organised by your General Practitioner.
- Chronic Disease Management (CDM) Plan Medicare scheme known as CDM (Chronic Disease Management) plan allows eligible patients with chronic conditions up to five allied health services such as Osteopathy per year. This may include conditions like arthritis, repetitive strain injuries (e.g. tennis elbow), neck related headaches, chronic low back pain, muscular pain etc. Talk to your GP’s to find out if you are eligible to participate in this program. You will need to organize this with your General Practitioner prior to your first Osteopathic consultation. Standard Osteopathic consultation rate still applies. You will be able to claim back part of the fee from Medicare and therefore only a “gap” fee is the expense to you.
Can I use my Private Health insurance?
We can process private health fund rebates on the spot through our HICAPS facilities. Be sure to contact your health fund provider to find out if Osteopathy is included under your “extras or axillary” cover. You will be required only to pay the remaining gap. Click on logo
What are your payment terms?
Payment is made after each consultation, either by credit card, eftpos, cash or cheque. For instant claims on-the-spot we offer you the convenience of HICAPS (Health Industry Claims and Payments Service).
Work Cover injuries
A referral from your General Practitioner is required for your Work Cover claim. The Work Cover QLD website has information on who can lodge a claim, benefits and payments and how to claim. www.workcoverqld.com.auPhone: 1300 362 128
Department of Veteran Affairs
Osteopathy is available to eligible veterans through DVA. Patients who are covered by the Department of Veterans Affairs must first obtain a referral from their General Practitioner made out to the Osteopath.